customer information

ABOUT US

On October 05.10.2010th, 14 at 07 p.m., 20 minutes and 88267 seconds, we received our first order from XNUMX Vogt in our first online shop with nail nippers. And it was our classics, the double-translated nail nippers and the toenail scissors with long handles, which were still blue at the time, which many satisfied customers still find today. It was actually more by chance that we had the opportunity to start selling foot care instruments, but we gladly took advantage of this opportunity. In the meantime we have learned that we can offer foot care relief for many customers with the right "tool" and are happy to share our years of experience with all interested parties and customers.

In the meantime we have built up a fine and selected range of reliable products of very good quality with German, European and Japanese branded products. At the beginning of this year, our own brand MANePED came onto the market. Everything revolves around MANicure and PEDicure products, hence the name MANePED. 

We want you to be satisfied with us and our products, hence ours Customer satisfaction plan:

1. High quality products
2. Secure transfer of personal and payment data
3. Fast shipping from Bavaria and postage free in Germany
4. Uncomplicated exchange
5. Short term refund

       

      GENERAL

      • No minimum order value
      • 1 month right of return for private buyers
      • Ordering possible without registration
      • Order with customer account possible

      PAY
      • Paypal
      • Credit card (MasterCard, VISA, American Express)
      • Invoice with Klarna (Click here for more information)
      • Pay immediately with Klarna
      • Sofortüberweisung

      SHIPPING INFORMATION
      • Free shipping 0,00 EUR within Germany
      • Shipping partner: Deutsche Post
      • Shipping format: compact letter, large letter, maxi letter (depending on product and scope of order)
      • The dispatch usually takes place on the same day. You can expect your shipment to be with you in 1 to 3 days after ordering.

      RETURNS
      • We have very few returns. A separate returns program would be relatively expensive, which would be reflected in the customer price. We have decided on the following: Whether you ordered incorrectly, you don't like the item or it is not suitable for your desired application or in very rare cases due to quality defects in the product, so it doesn't matter why you as a customer are not Suitable is, everything can be done within 1 month be returned. You can use the cancellation form for this or simply inform us about it by phone or email or by sending a short written message in the return. It would only be important to us that the return was sufficiently franked by you, otherwise it will be disproportionately expensive. As soon as we have received the shipment, you will receive the product price back immediately using the payment method you selected when purchasing.